Use of Email
Patient Guidelines and Consent for Use of E-mail Communications
Types of communication that are appropriate for e-mail include:
- Scheduling inquiries
- Non-urgent medical advice
- Billing or insurance questions
- Test and lab results
- Educational materials
(For prescription refills – contact your pharmacy. We will not refill your medications via e-mail)
When sending an e-mail, please put the subject of your message in the subject line so we can process it more efficiently. Some forms of communication (e.g., HIV, mental health and work disability) are not appropriate for e-mail. Also, be sure to put your full name and return telephone number in the body of the message.
This office is dedicated to keeping your medical record information confidential. Despite our best efforts, due to the nature of e-mail, third parties may have access to messages. When communicating from work, you should be aware that some companies consider e-mail corporate property and your messages may be monitored. In addition, you should be aware that, although addressed to me, my staff and/or colleagues would have access to this information.