Financial Policy

To reduce confusion and misunderstanding between our patient and practice, we have adopted the following financial policies. If you have questions regarding these policies, please discuss them with our office manager. We are dedicated to providing the best possible care and service to you and regard your complete understanding of your financial responsibilities as an essential element of your care and treatment.

Unless other arrangements have been made in advance by you and our office manager, full payment is due at the time of service. For your convenience, we accept Visa, MasterCard, Discover, American Express, Cash and E-Check.

Your Insurance

  • We have made prior arrangements with many insurers and health plans to accept an assignment of benefits. This means that we will bill those plans for which we have an agreement and will only require you to pay the authorized copayment at the time of service. This office’s policy is to collect this copayment at the time of service.
  • In the event that your health plan determines a service to be “not covered”, you will be responsible for the complete charge. Payment is due upon receipt of statement from our office.
  • We will bill your health plan for all services provided. Any balance due is your responsibility and is due upon receipt of a statement from our office.

Billing Process

  • Receive explanation of benefits from your insurance company and apply payment.
  • A statement will be sent to you monthly showing your remaining balance.
  • If after 90 days your balance remains unpaid, the account will be sent to a collection agency.

“No-Show” Policy

  • We recognize that you may need to cancel or change an appointment; however, we require you to give a 24-48 hour notice so we may offer that appointment time to another patient who needs to be seen.
  • Failure to provide our office with adequate notice will result in $50 “no-show” or late cancellation fee for each offense and may result in dismissal from our practice for repeat offenders.

 

Office Info

Bee Caves Family Practice

1008 Ranch Road 620 South
Suite 200
Lakeway, TX 78734
512-263-9072 (phone)
512-402-9057 (fax)
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Office Hours

Monday:  8am - 7pm
Tuesday - Thursday:  8am - 6pm
Friday:  8am - 2pm
Closed 12-1pm Monday-Thursday

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Read Our Reviews

The doctor and staff are all so considerate, helpful, and nice. They go above and beyond to make you comfortable.

Bee Caves Family Practice

1008 Ranch Road 620 South, Suite 200, Lakeway, TX 78734
512-263-9072 (phone)  •  512-402-9057 (fax)